1. How long does it take for us to get a reply after we send you an inquiry?

We will reply to you within 12 hours after receiving the inquiry on the working day.

2. Are you a direct manufacturer or a trading company?

We are a manufacturer, and we also have our own international trade department. We produce and sell ourselves.

3. What products can you provide?

We mainly produce medicinal hollow capsules.

4. What are the application areas of your products?

Our products are mainly used in the pharmaceutical and health industries.

5. Can you make customized products?

Yes, we can produce products based on samples provided by customers.

6. How is your company's production capacity?

We have 46 production lines and can produce 26 billion capsules annually.

7. How many employees does your company have and how many of them are technicians?

The company has a total of more than 200 employees, including more than 50 professional and technical personnel.

8. How does your company ensure product quality?

First of all, we purchase world-class quality raw materials and begin production after thorough inspection of raw materials.
In addition, strictly control every link of the production process, strict indoor cleanliness procedures, perfect quality real-time monitoring, each process will have the corresponding QA personnel regularly monitor.
Finally, all batches of finished products are subject to full-scale inspection according to regulations such as the pharmacopoeia of the target customer's region, and inspections can be released only after passing inspection.

9. What is the payment method?

At the time of quotation, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. In mass production, we usually pay 30% advance payment first, and then see the bill of lading to pay the balance. Most of our payment methods are T/T, of course, L/C is also acceptable.

10. How to ship the goods to customers?

Usually we ship by sea, because we are only an hour's drive from Ningbo Port and it is very convenient for shipping. Of course, if the customer's goods are more urgent, we can also air, Ningbo Airport and Shanghai International Airport are close to us.

11. Where are your goods mainly exported?

Our products are mainly exported to dozens of countries including the United States, Japan, the United Kingdom, South Korea, Australia, and Canada.